New to Peptides
Welcome to Ignite
Labs
If you’re new to peptides, you’re not alone. This page was created to answer the most common questions and help you understand what to expect before placing your order. If you still have questions, our team is happy to help. Simply email info@orderignite.com before placing your order.
What Are Peptides?
Peptides are short chains of amino acids that serve as building blocks throughout the body.
Different peptides are researched for a variety of purposes depending on the specific compound. Each peptide has unique properties and applications.
Why Does My Peptide Arrive
as a Powder?
All peptides sold by Ignite Labs are supplied in lyophilized (freeze-dried) powder form.
Lyophilization helps preserve the stability and quality of the peptide during shipping and storage. This is the industry standard for peptide products.<br>
Receiving your peptide as a powder is completely normal.
What Is Bacteriostatic
Water?
Bacteriostatic water is used to reconstitute (mix) lyophilized peptides into a liquid solution.
It is sold separately and is required before using powdered peptides.
How Should I Store
My Peptide?
Before Reconstitution:
Store in a cool, dry place away from direct sunlight.
After Reconstitution:
Refrigerate immediately and keep refrigerated.
What’s Included With
My Order?
Depending on your purchase, your order may include:
- Lyophilized peptide vial(s)
- Alcohol prep pads (if applicable)
- Any supplies selected during checkout
Bacteriostatic water and administration supplies must be purchased separately unless otherwise specified.
Do I Need to Mix My Peptide?
- Yes.
All peptide products are supplied in lyophilized powder form and require reconstitution with bacteriostatic water before use.
First Time Ordering?
If this is your first peptide purchase, we highly encourage you to reach out before ordering if you have any questions. Our team is happy to answer questions regarding:
- Product selection
- What supplies you’ll need
- General order questions
- Shipping details
Frequently Asked Questions
01 Why is my vial almost empty?
Lyophilized peptides contain a very small amount of freeze-dried powder. Depending on the peptide and dosage, this may appear as a small white puck or thin layer at the bottom of the vial. This is completely normal.
02 Why can't I see the bacteriostatic water?
Bacteriostatic water is completely clear and can sometimes appear as though the vial is empty. Check the fill line or gently tilt the vial to see the liquid.
03 Why is there a vacuum in the vial?
Peptide vials are sealed under vacuum to help maintain product integrity. This is normal and expected.
04 Can I contact someone if I have questions?
Absolutely. Our team is happy to help before and after your purchase.
Email:
info@orderignite.com
Still have questions?
We’re committed to providing excellent customer service — If you have any questions before placing your order, please contact us at:
- Product selection
- Order questions
- Supply requirements
- Shipping questions